Front office

Log visitors, enquiries and gate passes at the front desk so nothing walks in or out unrecorded.

Front officeIllustration — to be supplied

Capabilities

Visitor log

The Visitor Log feature in Edumia ensures that every visitor's entry and exit is recorded. Keep a comprehensive log for security purposes and gain insights into visitor patterns and frequencies

Call log

Edumia's Call Log feature allows reception staff to record and manage telephone inquiries efficiently. Keep track of communication with parents, staff, and other stakeholders, ensuring a thorough record of all interactions

Postal record

Edumia's Postal Record feature enables reception staff to manage incoming and outgoing postal items seamlessly. Keep detailed records of deliveries, ensuring that packages and correspondence reach their intended recipients promptly

Complaints

Edumia's Complaint feature streamlines the process of recording and addressing complaints. Ensure that concerns raised by visitors, parents, or staff are addressed promptly and transparently

Gate pass

Edumia's Gate Pass feature allows reception staff to issue gate passes for visitors. Control access to the premises and enhance security by accurately monitoring and managing visitor movements attendance-faqs

Questions about this module

What does the front office module record?

Visitor entries, enquiries and gate passes are recorded at the desk, so a visitor's arrival and departure are logged rather than kept on paper.

Do enquiries captured at reception become admissions?

Enquiries taken at the desk are passed into the admissions pipeline, so a walk-in enquiry is followed up instead of being lost.

Can gate passes be issued for a student leaving early?

Gate passes are issued from the front office and recorded against the student, giving the office a record of early departures.

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